Effective Date: 21-01-2025
At EasyBazar, we strive to deliver your orders efficiently and on time. This Delivery Policy outlines the terms and conditions for the shipment of products purchased from our website.
1. Delivery Areas
1.1 We deliver to locations within Dhaka and other selected areas in Bangladesh.
1.2 If your location is outside our standard delivery zones, please contact us to confirm availability.
2. Delivery Timeframe
2.1 Orders within Dhaka are typically delivered within 1-3 business days.
2.2 Orders outside Dhaka may take 3-7 business days, depending on the location.
2.3 Delivery times are estimates and may be affected by factors such as public holidays, strikes, or weather conditions.
3. Delivery Charges
3.1 Delivery charges will be calculated at checkout and displayed before you confirm your order.
3.2 Free delivery may be offered on orders exceeding a specific amount, as per ongoing promotions.
4. Order Processing
4.1 Orders placed before [cutoff time, e.g., 2 PM] will be processed on the same business day.
4.2 Orders placed after the cutoff time, on weekends, or public holidays will be processed on the next business day.
5. Tracking Your Order
5.1 Once your order is shipped, you will receive a confirmation email or SMS with tracking details (if applicable).
5.2 You can contact us via phone or email for updates on your order status.
6. Failed Delivery
6.1 If the delivery attempt fails due to incorrect information provided by the customer (e.g., wrong address or phone number), additional charges may apply for redelivery.
6.2 If you are unavailable to receive the delivery, our courier partner will attempt to contact you to reschedule.
7. Inspection and Acceptance
7.1 Please inspect the package upon delivery to ensure it matches your order.
7.2 If you find any issues (e.g., damaged or missing items), notify us immediately at 01829331768 or info@easybazar.net.
8. Delivery Restrictions
8.1 We do not deliver on certain public holidays. Notices about such restrictions will be displayed on our website.
8.2 Some products may have specific delivery conditions due to size, weight, or legal requirements.
9. Contact Us
For any questions or concerns regarding our Delivery Policy, please contact us:
Email: info@easybazar.net
Phone: 01829331768, 01316901776
Address: Cha-02, North Badda, Dhaka-1212